Can vehicles be delivered with a partial charge?
Yes. EV state of charge should follow transport safety and shipment requirements. In most cases, a 30% to 50% battery […]
General
Who handles export customs clearance in China?
In default, Xiamen Aecoauto Technology Co.,Ltd or the manufacturer handles China-side export clearance. Feasibility depends on OEM policy, MOQ, lead
Can you provide a shipment status update?
Yes. We can update booking, loading, and ETD status. Normally the loading/fixing/protection photos, videos will be provided on request.
Can you summarize the key order-control points?
Confirm models, exact spec, payment timing, inspection, documents, and logistics milestones in writing. We will specify it According to your
What is the best practice to reduce shipment disputes?
Keep one confirmed spec sheet, one document version trail, and one clear inspection standard. Photos and Videos of cars during
Can we receive scanned documents before originals?
Yes. Scanned sets are commonly shared first for checking.
Can documents be surrendered or telex released?
It may be possible depending on the bill of lading type and carrier policy. We can arrange according to customer’s
Can the buyer appoint its own inspection company?
Yes, subject to access arrangements and reasonable notice.
Can we request separate vehicle labels by fleet number?
Yes, operational markings can be arranged if they do not affect compliance or appearance requirements.