Can you quote service kits instead of single parts?
Yes. Service kits are often more efficient for routine maintenance. Any price impact, lead-time impact, or MOQ should be confirmed […]
General
Can you recommend whether to airfreight or seafreight parts?
Yes. Route choice depends on urgency, cost, size, and dangerous-goods status.
Can you help us design an after-sales escalation matrix?
Yes. Clear escalation levels help separate routine, urgent, and safety cases.
Can you support minimum spare-parts stock list?
Yes. The exact support scope depends on the vehicle model, parts availability, and agreed after-sales arrangement.
How do you handle minimum spare-parts stock list after delivery?
This can be handled through the agreed parts and technical-support follow-up process so field operations stay organized.
Can minimum spare-parts stock list be prepared in advance?
Yes. It is often better to prepare this early for smoother after-sales execution and faster service response.
Can you support parts replenishment cycle?
Yes. The exact support scope depends on the vehicle model, parts availability, and agreed after-sales arrangement.
How do you handle parts replenishment cycle after delivery?
This can be handled through the agreed parts and technical-support follow-up process so field operations stay organized.
Can parts replenishment cycle be prepared in advance?
Yes. It is often better to prepare this early for smoother after-sales execution and faster service response.
Can you support parts emergency air shipment?
Yes. The exact support scope depends on the vehicle model, parts availability, and agreed after-sales arrangement.